Frequently Asked Questions
You can collect an order with prior arrangement; please telephone your order to make mutually convenient arrangements.
The following banded charges are applied to orders:
- Up to £50 value - £8.95
- Over £50 value - £13.95
- Over £100 value - £15.95
No, it is per order. Whether you order one item or 50 items you will still be charged at the band applicable.
I see you offer discounts for bigger quantities. Can I mix the varieties to take advantage of the cheaper price?
No, the larger quantity rates are for the same variety, individual trees and bushes will be charged at the each price.
We are sorry but we can no longer deliver to Europe, Northern Ireland or Republic of Ireland.
They are sent out in containers during the Summer months. From Autumn to Spring they are supplied bare-root. Each method is the best for the time of year concerned. The exception is Grapes, Blueberry and Blackberry – these are always in containers regardless of the time of year.
Sometimes the containers may be removed for safer transportation.
Autumn and Winter is a great time to plant. We are now taking advance orders for November planting which is the absolute optimum time. You can plant during the summer months if this is preferred but the stock will need more attention and regular watering to ensure establishment.
Yes, all stock is guaranteed to arrive in good condition. It is guaranteed to grow during the first growing season and it is guaranteed true to name thereafter.
A loaded and complex question but one we are asked frequently! We have such a wide range of differing trees the size on despatch varies A LOT. But as a rough guide, dwarfing rootstock trees may be around 36+” in length. More vigorous stocks are usually a little bigger than that. Soft fruit bushes are normally 2 years old with 2-4 stems. Trees offered as suitable for fan/espalier are lower branched trees.
No because the perceived advantages of planting older stock is outweighed by the disadvantages. We send out younger stock because it establishes more quickly and easily. Older trees receive more of a shock after transplanting and tend to ‘sit’ for a while doing nothing, by which time the younger tree has raced ahead.
Our website reflects current availability and is updated constantly. Basically, if you can order it online it should be in stock and will be sent out more or less straight away.
We despatch within 5-7 working days [and sometimes sooner] unless we advise to the contrary.
No we sell only the trees and bushes, not sundries.
No. You can leave instructions on your online order for the parcel to be left in a safe place of your choosing and this will be put on the parcel. You can also have it delivered to a place of work or a neighbour, if preferred and there are facilities for a different delivery address online.
It does depend on the type of tree you order and local conditions as well. Dwarfing trees are more precocious & despite being smaller on receipt will usually be quicker to come into bearing; sometimes you might get the odd fruit the season following planting, normally it is one to two years. More vigorous trees take a little longer to fruit, 2-3 years is a good average. Remember this is a guided estimate only, we can’t guarantee how soon your trees will fruit.
As long as the soil is still workable then you can plant them. Frost or snow won’t harm them once they are in the ground. If you can’t deal with them straight away, they will keep for several days as they are if you place the package in a cold shed or garage. They must not be kept near any form of heating and you must check to make sure the roots do not get dry; soak them in a bucket of water if need be.
After that if you still can’t plant, the roots can be set in big buckets of damp peat or compost and placed outside in a sheltered position. Or they can be ‘trenched in’ to the garden in their bundles, making sure all the roots are covered with wet earth. Planting of bare root stock has to be completed before the buds burst in the Spring.